OPENING KEYNOTE  Governor Tom Ridge First Secretary, Department of Homeland Security Preparing for the Unknown: Crisis Management Wednesday, May 9 8:30am - 9:30am

Continuity of Operations and Crisis management have become issues of paramount importance. Tom Ridge, the nation's first secretary of the Department of Homeland Security, offers a candid view of America’s national readiness and response capabilities and compares that to the business challenge of managing today’s sometime volatile economic and business climate. Ensuring continuity, remaining operational and communicating transparently are vital to managing an unforeseen event. Having led the Unites States’ readiness and response efforts for nearly four years following the aftermath of 9-11, Ridge details the primary strategies for managing risk as well as responding in the event of a corporate or organizational crisis.

Open to Exposition and Conference Attendees.